We wanted to share the many success stories of customers using the Thermo Scientific-Dionex ICS-5000 CapIC System with our valued partners. Customers in multiple corporations are buying Cap IC, and the top 3 reasons for buying are: * True walk-up capability
* Increased mass sensitivity
* No start-up time, minimal equilibration time The below-listed stories describe our customers' applications and their experiences using CapIC. Learn why the #1 value that our customers cite is still "True walk up system" capability. It is applicable to all MarketsApplications and it dramatically simplifies customer workflows, increasing their analytical efficiency and productivity. 1. Customer: Pfizer, CT, USA Installation Date: October, 2010 Application: Anions in Extractables and leachates using standardized methods. Solution: ICS-5000 Hybrid (4 mm and 0.4 mm) System with IonPac AS18 and AS15. Remarks: System will be used to translate older, analytical methods to capillary ones to take advantage of increase mass sensitivity and decreased cycle time. Initial install was missing OQ/PQ, but this has been resolved.
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2. Customer: Givaudan, Indiana, USA
Installation Date: May, 2010
Application: Anions and Cations in foods. Solution: ICS-5000 Dual Capillary system with IonPac AS18Fast and CS12a.
Remarks: Customer is very happy (thrilled even!) with the system and has been quoted as saying "You can't have it back!". Customer bought the system as a research system for the longer EGC lifetimes, and the fact that it is a true walk-up system.
---------- 3. Customer: Procter & Gamble, Indiana, USA
Installation Date: November, 2010
Application: Organic acids and Anions as well as carbohydrates. Solution: ICS-5000 Hybrid System with IonSwift MAX-100 (0.4 mm) and CarboPac PA100 (4 mm). Remarks: Customer was happy with initial purchase and writing an internal memo to recommend this system to other labs. However, system has not been used much recently. The system was purchased for it's Ease-of-use and "Always on, Always ready" capabilities. ---------- 4. Customer: Novartis Pharma AG, Basel, Switzerland
Installation Date: June, 2010
Application: Anions (metabolites) in cellular fluids. Solution: ICS-5000 Capillary Single channel System with IonPac AS19. Remarks: Customer is very happy with the system, they like the low sample volumes and the ability to interface with an OrbiTrap mass spec.
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5. Customer: Berkshire Corporation, South Carolina, USA.
Installation Date: July, 2010
Application: Trace anions in high purity clean room wipes. Solution: Hybrid ICS-5000 using IonPac AS15 and AS18 columns. Remarks: Customer is very happy with the system, showing excellent data.
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6. Customer: Monsanto Corp, St. Louis, MO
Installation Date: August, 2010
Application: Various anions in glyphosate intermediates. Solution: ICS-5000 Capillary Single Channel system with IonPac AS18Fast. Remarks: System is performing well. Customer wanted the latest technology and will eventually interface the system with an ABI MS system. Customer would like more capillary columns.
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7. Customer: Savanna River Nuclear Solutions LLC, Georgia, USA.
Installation Date: August, 2010
Application: Common anions in waste stream (non nuclear). Solution: ICS-5000 Single channel Capillary system with IonSwift MAX-100. Remarks: Customer is very satisfied with system. Which they purchased to have the latest technology.
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8. Customer: City of Newport News, Virginia, USA
Installation Date: September, 2010
Application: Bromate in water by large loop injection. Solution: ICS-5000 Capillary Single Channel system with IonPac AS19. Remarks: System is running well and was purchased due to the increased mass sensitivity of capillary IC allowing direct injection of samples (large loop).
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9. Customer: Pfizer, CT, USA
Installation Date: October, 2010
Application: Anions in Extractables and leachates using standardized methods. Solution: ICS-5000 Hybrid (4 mm and 0.4 mm) System with IonPac AS18 and AS15. Remarks: System will be used to translate older, analytical methods to capillary ones to take advantage of increase mass sensitivity and decreased cycle time. Initial install was missing OQ/PQ, but this has been resolved.
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10. Customer: Manatee County, Florida, USA
Installation Date: October, 2010
Application: Anions including low level nitrite. Solution: ICS-5000 Capillary Single Channel System with IonPac AS19. Remarks: Customer has been quoted as saying "Why would anyone buy an analytical system now that capillary [IC] exists?". System is used as a true walk-up system, and will be upgraded to DP to run cations at later a date.
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11. Customer: US Dept of Commerce, Washington, USA
Installation Date: October, 2010
Application: Anions, organic acids and cations in seawater to monitor underwater volcanic activity. Solution: ICS-5000 Capillary Single Channel system with IonPac AS18Fast and CS12A. Remarks: Customer is happy. Oceanographer bought the system to have "Always on, Always Ready" for their periodic testing of samples.
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12. Customer: GE Water & Process Technologies, Belgium.
Installation Date: October, 2010
Application: Low ppb anions in high purity water. Direct injection of 10 mL of sample. Solution: ICS-5000 Capillary Single Channel System with IonPac AS19. Remarks: Customer is happy with the system and the consumables (column has been running for 1 year without issues). Customer is considering an ICS-1100 for another standard bore application of ppm anions.
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13. Customer: SEH America, Inc., Vancouver, WA
Installation Date: November, 2010
Application: Anions and Cations in high purity water for wafer production. Sub-ppb work with 2D IC. Solution: ICS-5000 Dual Capillary System with IonPac AS18Fast and CS12A. Remarks: Customer is happy and bought the system for its increased mass sensitivity, the fact that it was a True walk-up system and for FastIC capabilities.
---------- 14. Customer: Kernkraftwerk Leibstadt, Switzerland
Installation Date: November, 2010
Application: Anions including chromate and cations at ppt levels in reactor cooling water. Solution: 2 Dual capillary ICS-5000 systems. Anion channel using MAC 200 concentrator and IonPac AS19 columns. Cations are analyzed using CS12A-5m columns. Remarks: Customer bought the system for increased mass sensitivity, and is currently happy.
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15. Customer: Haco AG, Switzerland.
Installation Date: December, 2010
Application: Carbohydrates in Food. Solution: Capillary ICS-5000 with CarboPac PA20 and electrochemical detection. Remarks: Customer purchased the system due to it being the latest technology. Customer is happy.
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16. Customer: CARSO-LSEHL, Lyon, France.
Installation Date: December, 2010
Application: Anions in drinking water including sulfamate, thiocyanate and bromate. Solution: ICS-5000 Hybrid (4 mm & 0.4 mm) System with IonPac AS12A (4 mm) and AS19 (0.4 mm). Remarks: Customer bought the system for it's "Always on, Always ready" technology.
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17. Customer: Wacker Chemie, Munich, Germany
Installation Date: December, 2010
Application: Anion and carbohydrate analysis for biofuel research. Solution: ICS-5000 dual capillary system, with IonPac AS19 (0.4 mm) column and carbohydrates with CarboPac PA20 (0.4 mm). Remarks: The customer bought the capillary IC system because it is "Always on, Always Ready" and they do fermentation analysis.
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18. Customer: Northrup Grumman Inc, Virginia, VA
Installation Date: December, 2010
Application: Anions and cations in HPW (Naval) including combustion IC (low level chloride). Solution: ICS-5000 Dual Capillary system with a Cosa combustion system including IonPac AS18Fast and CS12A. Remarks: Customer loves the system, which they purchased for its increased mass sensitivity.
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19. Customer: BP Exploration Operating Company Limited, UK Installation Date: December, 2010 Application: Screening suite of about 15 anions in various water samples. Solution: Dual Capillary ICS-5000 with IonPac AS19 and CS12A. Remarks: "Always on, Always Ready" is ideal for screening methods. Any sample can be run without set up or method development.
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20. Customer: FAPEU-Fundacao DE Amparo A Pesquisa E Extensao Universitaria, Brazil Installation Date: Jan, 2011 Application: Anions in Capillary channel and cyanide/ sulfide in microbore Solution: ICS-5000 hybrid system using IonPac AS7 (2.0 mm) and AS18Fast (0.4 mm) Remarks: "Always on always ready". Less mobile phase disposal. Higher sensitivity. Easy to use
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21. Customer: Boehringer Ingelheim Roxane Inc, Columbus, OH, USA
Installation Date: Feb, 2011
Application: Common Anions. Solution: 2 ICS-5000 Dual Capillary using IonPac AS15, AS18 columns. Remarks: Customer purchased 2 systems for the latest technology and the ability to scale down methods to capillary IC.
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22. Customer: SYNDIAL S.P.A., Ferrara, Italy Installation Date: Feb, 2011 Application: Anions in Waste Water. Solution: Capillary ICS-5000 single channel system with IonPac AS19. Remarks: Customer bought the system due to increased mass sensitivity and is happy with the system. This customer was a beta tester for the ICS-5000 system.
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23. Customer: CPRM (mineral water governmental agency), Brazil
Installation Date: April, 2011
Application: Anions and cations in water Solution: ICS-5000 dual capillary system using IonPac AS19 and CS12A Remarks: Higher sensitivity, lower noise and high throughput system, "Always on, always ready". They operated with a DX100 for many years, then they purchased an ICS-3000 and by the end another ICS-5000 capillary IC system.
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24. Customer: New Jersey State Dept. of Health, New Jersey, USA
Installation Date: April, 2011
Application: Anions and Perchlorate in water. Solution: ICS-5000 Hybrid (4 mm and 0.4 mm) System with IonPac AS7 (4 mm), AS18Fast (0.4 mm) and AS19 (0.4 mm). Remarks: Customer bought the system for ease of set-up for 2D IC and the fact that it is the latest technology (including FastIC).
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25. Customer: Public Service Electric and Gas, New Jersey, USA.
Installation Date: April, 2011
Application: Anions and cations in cooling tower water. Solution: ICS-5000 Dual Capillary System with IonPac AS18Fast and AS19. Remarks: Customer is up and running. They bought the system for increased mass sensitivity and FastIC capabilities.
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26. Customer: Commonwealth of Virginia, Forensics Lab, Virginia, USA
Installation Date: April, 2011
Application: Anions and cations in explosives samples. Solution: ICS-5000 Dual Capillary system with IonPac AS18Fast and CS12A. Remarks: Customer is very satisfied, they bought a second system. System was purchased because it has increased mass sensitivity and the latest technology including FastIC.
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27. Customer: Dow Chemical, USA
Installation Date: May, 2011
Application: Anions in industrial hygiene samples. Solution: ICS-5000 Hybrid Capillary System using IonPac AS15 (0.4 mm) and AS18 (4 mm) columns. Remarks: System is running well.
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28. Customer: US EPA, Aberdeen, Maryland.
Installation Date: June, 2010
Application: Anions and hexachromium in surface waters. Solution: ICS-5000 Hybrid (4 mm and 0.4 mm) System with IonPac AS18Fast (0.4 mm) and AS7 (4 mm). Remarks: Customer is very happy with the system, which they bought because it is a true walk-up system, reduce eluent usage and FastIC capabilities. Customer has recently bought another capillary system.
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29. Customer: Nestle R&D Center, Lausanne, Switzerland.
Installation Date: June, 2011
Application: Carbohydrates in green and roasted coffee extracts. Solution: ICS-5000 Capillary SP and CarboPac PA20. Remarks: System is working very well. They get good separation and good sensitivity. The system really is easier to use than a DX-600, a true Walk-up system. Repeatability is good, no additional time is required to stabilize the system ("Always-on, Always-Ready")
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30. Customer: University of Nebraska, Nebraska, USA
Installation Date: June, 2011
Application: Carbohydrates in plant tissue. Solution: ICS-5000 Single channel capillary system with a CarboPac PA20 column. Remarks: Customer is happy.
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31. Customer: CP Kelco, CA, USA
Installation Date: June, 2011
Application: Carbohydrates (mono's and di's) and anions Solution: ICS-5000 Dual capillary system using IonSwift MAX-100 and CarboPac PA20 columns. Remarks: Customer purchased the system to replaced a DX-500. They purchased it to take advantage of a True walk-up system, and the lower waste generation. Customer is very happy with system.
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32. Customer: City of Henderson, NV, USA
Installation Date: July, 2011
Application: Anions in waste water. Solution: Single channel capillary system and IonPac AS19 column. Remarks: Customer the system due to longer life consumables (18 month EGCs), the fact that it was a true walk-up system, generated less waste and was the latest technology.
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33. Customer: Rijkswaterstaat Waterdienst, Netherlands.
Installation Date: July, 2011
Application: Water testing (surface and drinking) for anions. Solution: ICS-5000 Hybrid (4 mm and 0.4 mm) with IonPac AS23 (4 mm) and AS19 (0.4 mm) Remarks: System was purchased for research purposes. They like the system for it's improved EGC lifetimes and the fact that it is a true walk-up system.
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34. Customer: Sandia National Laboratories, New Mexico, USA
Installation Date: July, 2011
Application: Anions and Cations in industrial waste water samples. Solution: Two ICS-5000 Dual Capillary systems with IonSwift MAX-100 and IonPac CS12A. Remarks: Customer is currently very satisfied. The benefits of "Always on, Always Ready" and minimized waste were among the reasons they bought the system. Also, they are sample limited, so increased mass sensitivity was very important.
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35. Customer: University of Arizona, AZ, USA
Installation Date: July, 2011
Application: Analysis of anions and organic acids in water and soil. Used in Biosphere 2 project. Solution: ICS-5000 Hybrid system using IonSwift MAX-100 capillary column. Remarks: Customer is happy.
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36. Customer: Microbac Labs Inc, Southern Testing and Research, North Carolina, USA
Installation Date: July, 2011
Application: Dual channel detection for anions and cations in various samples (impurities). Low level thiosulfate in water and mannitol in high chloride background. Nitrate, nitrite and fluoride in deionized water. Solution: ICS-5000 Hybrid system with IonPac AS19 (0.4 mm) and AS18 (4 mm). Remarks: Customer is happy with the system which they bough for it's "Always on, Always ready" capabilities and the fact that it is the latest technology.
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37. Customer: ILS LTD, UK Installation Date: July, 2011 Application: Anions in a food samples, mainly sulfate. Solution: ICS-5000 Hybrid system with IonPac XXX and VWD Remarks: Customer is convinced that the biggest benefit for them will be "Always on, Always Ready" and it will give them a more stable system. Their old system (DX-500) was taking too long to equilibrate after the weekend shutdown.
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38. Customer: BASF, Midland, Michigan, USA
Installation Date: July, 2011
Application: Anions and carbohydrates in raw materials. Solution: ICS-5000 Hybrid System using IonPac AS15, AS18, CarboPac PA20 columns Remarks: System is up and running.
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39. Customer: Monsanto Corp, St. Louis, MO
Installation Date: August, 2011
Application: Various anions in soil extracts and plant tissues. Solution: ICS-5000 Capillary Single Channel system with IonPac AS18Fast. Remarks: System is performing well but not yet utilized extensively. This system was bought as a research instrument and was purchased for the latest technology.
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40. Customer: Intermountain Power Service Corp., Utah, USA
Installation Date: August, 2011
Application: Anions and Cations in boiler feed water. Solution: ICS-5000 Dual capillary system with IonPac CS12A and AS18 columns Remarks: System is running well.
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41. Customer: Conoco Phillips, Oklahoma, CA
Installation Date: September, 2011
Application: Anions and cations including amines. Solution: ICS-5000 Dual capillary system with IonSwift MAX-100 and IonPac CS19 columns. Remarks: "Always on, Always ready", latest technology, replacement for DX-500 system.
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42. Customer: Colorado College, Colorado, USA
Installation Date: September, 2011
Application: Anions and cations in environmental samples Solution: Hybrid system with capillary channel running anions on a IonSwift AS18Fast column and analytical channel running cations on a CS18. Remarks: The system is running fine, but they have not used the capillary side extensively.
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43. Customer: Genomatica, San Diego, USA
Installation Date: September, 2011.
Application: Organic acids and carbohydrates. Solution: ICS-5000 Hybrid system, CarboPac PA20 and IonSwift MAX-100 columns. Remarks: True walk-up system, lower cost of ownership. Customer is happy with system.
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44. Customer: Pepsico Incorporated, Georgia, USA
Installation Date: October, 2011
Application: Carbohydrates (0.4 mm) and anions/organic acids (4 mm) in beverages. Solution: ICS-5000 Hybrid system with CarboPac PA20 (0.4 mm) and IonPac AS18 (4 mm). Remarks: Overall, the customer is happy with the capillary system, but they are currently having some repeatability issues that might be autosampler related.
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45. Customer: ChemTreat Incorporated, Virginia, USA
Installation Date: October, 2011
Application: Anions in environmental samples. Solution: ICS-5000 Hybrid system with IonPac AS18Fast (0.4 mm) and AS18 (4 mm). Remarks: System is not running samples because of software issues. Problems with Chromeleon and integrating into their LIMS system. Customer wanted latest technology and ability to run small samples sizes.
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46. Customer: SIG Services Industriels de Genève, Switzerland Installation Date: October, 2011 Application: Anions and Cations in Water. Solution: Capillary ICS-5000 with IonPac AS19 and CS16. Remarks: Just installed.
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47. Customer: British American Tobacco (Investments) Ltd, UK Installation Date: October, 2011 Application: Anions in tobacco products used in R&D (will not tell us exact specifications). Solution: Capillary ICS-5000 with AS18 fast and CS12A Remarks: Installation just finished. They purchased last year but moved into brand new lab so delayed installation. No comments as yet but believe always on is a perfect fit for their workflows.
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48. Customer: State of Washington, Washington, USA
Installation Date: October, 2011
Application: Anions in air samples for Workers Hygiene Analysis Solution: ICS-5000 Capillary Single Channel System with IonPac AS18Fast. Remarks: Customer wanted to take advantage of "Always on, Always Ready" for their periodic air sampling. Also hoping to benefit from the increased mass sensitivity giving lower MDLs then the DX-500 system (4 mm).
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49. Customer: Pepsico Inc, Valhalla, NY
Installation Date: October, 2011
Application: Anions and Carbohydrates. Solution: ICS-5000 Dual Capillary system using IonPac AS15, AS18, and CarboPac PA20 columns. Remarks: System is running well.
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50. Customer: Stellar Data, Inc., City of Redlands, USA.
Installation Date: October, 2011
Application: Drinking Water on capillary channel, waste water on analytical channel Solution: ICS-5000 Hybrid System with AS18 column (0.4 mm) Remarks: Purchased system to save time with "Always on, Always ready". System is currently running a one month comparability study before running samples. No problems, system is running well. The customer is happy.
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51. Customer: US Food and Drug Administration, California, USA
Installation Date: November, 2011.
Application: Anions and analysis of biogenic amines in seafood. Solution: ICS-5000 Hybrid system (4 mm and Cap) with AS11 (4 mm) and AS19 (0.4 mm) Remarks: Customer is very happy. Will be collaborating with Dionex/Thermo to publish an article in a peer reviewed journal. They like the increased mass sensitivity and higher throughput. ---------- About Thermo Fisher Scientific 
Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science. Our mission is to enable our customers to make the world healthier, cleaner and safer. With revenues of nearly $11 billion, we have approximately 37,000 employees and serve customers within pharmaceutical and biotech companies, hospitals and clinical diagnostic labs, universities, research institutions and government agencies, as well as in environmental and process control industries. We create value for our key stakeholders through two premier brands, Thermo Scientific and Fisher Scientific, which offer a unique combination of continuous technology development and the most convenient purchasing options. Our products and services help accelerate the pace of scientific discovery, and solve analytical challenges ranging from complex research to routine testing to field applications. Visit www.thermofisher.com |
